Terms Of Service
Welcome to Pearls Lover. These Terms of Service ("Terms") govern your use of our website and your purchase of products from Pearls Lover. By accessing or using our website, you agree to these Terms.
1. Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website or the ability of others to use it.
2. Product Information
We make reasonable efforts to present our jewelry and product information as accurately as possible, including descriptions, dimensions, materials, pearl characteristics, and images.
Pearls are natural organic gemstones, so variations in color, overtone, surface characteristics, shape, and appearance may occur. Product colors may also appear slightly different depending on lighting, photography, and your screen or device settings.
3. Pricing
Prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise indicated. Prices, promotions, and product availability may change from time to time.
If a product is listed at an incorrect price due to a typographical, technical, or other error, we may correct the error and contact you before fulfillment. Any change to the price of an existing order requires your agreement. If the order is canceled after payment, the amount paid will be refunded to the original payment method.
4. Payment
Payments are securely processed through PayPal. Customers may use PayPal and other eligible payment methods made available through PayPal checkout. Payment must be successfully completed before an order can be processed.
5. Orders
After placing an order, you will receive an order confirmation. We reserve the right to cancel or decline an order when reasonably necessary, including in cases of payment problems, suspected fraud, pricing errors, or product unavailability. If payment has already been received for an order that we cancel, the amount paid will be refunded to the original payment method.
6. Shipping & Delivery
We offer free shipping on orders within the United States. All orders are shipped from the United States.
Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our reasonable control. Please refer to our Shipping Policy for current processing times, order cut-off time, and estimated delivery information.
7. Returns & Refunds
You may request a return or exchange within 90 days of receiving your order. We cover return shipping costs for eligible returns and do not charge restocking fees. Please review our Return Policy for item condition requirements, return instructions, and refund processing information.
8. Jewelry Altered After Delivery
Jewelry damaged, resized, engraved, or otherwise altered after delivery is not eligible for an ordinary return or exchange, as explained in our Return Policy. If your item has a quality issue, please contact us for assistance.
9. Intellectual Property
Website content, including text, photographs, graphics, logos, and other original materials, is owned by Pearls Lover or used with permission and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or commercial use is prohibited.
10. Website Availability
We work to keep our website accurate and available, but we cannot guarantee that access will always be uninterrupted or error-free. We may update, maintain, modify, or temporarily suspend portions of the website when reasonably necessary.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Pearls Lover will not be liable for indirect, incidental, special, or consequential damages arising from the use of, or inability to use, this website or our services.
12. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
13. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to applicable conflict-of-law principles.
14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, services, business practices, or applicable requirements. Updated Terms will be posted on this page.
Contact Us
If you have questions about these Terms or need assistance with an order, please contact us.