Beautiful pearls and love it. Very helpful customer service as one of the clasps was loose and unable to close tightly. contact customer service and seeking resolution. Promptly replying back the next day and providing options to resolve.

I purchased the silver-toned, 8.0-8.5mm strand, and was thrilled with the tone as the pearls were not as pink as some other sites’ white/silver pearls. The customer service was excellent! It was quick and helpful when I needed to change the delivery address. They were also quick to respond when I requested an update on my item. This necklace takes longer to ship than their other pieces since it is more complex to customize, but it was worth the wait! I am very very pleased with my purchase. The quality of the pearls pleasantly surprised me given the cost. The strand is almost as lustrous as my Handama strand of the same size that I purchased somewhere else that cost $3,200.

I intend to purchase additional items through this site in the future.

Thank You for the prompt, accurate, and courteous service. The Necklace and earrings are everything you advertised them to be. I will definitely do business with you again.

Thank you, Laura! You are always the best and response my questions so promptly. Beautiful product, great price, thank you again!

Super! This Akoya strand is beautiful. Wife loves it very much. Wonderful experiences shopping here. Definitely will shop again for more beautiful pearl jewelery-- Peter from Melbourne,Australia.